Entries by Andrew Sager

Mastering the Art of Great Customer Service

Andrea Dilger, Customer Service Lead at SK&T, shares her secrets to mastering the art of customer service. Drawing from personal experience, Andrea offers powerful insights and tips on mastering the human touch, overcoming challenges, and building unshakeable customer loyalty in an age where every customer interaction counts. 

Elevating Warehouse Productivity With My Lean Six Sigma Yellow Belt

Discover how Derek McDowell, Warehouse & Technical Support Specialist at SK&T, leverages his Lean Six Sigma Yellow Belt certification to enhance warehouse operations. This blog will guide you through the transformative power of Lean Six Sigma and inspire you to apply these principles to your workplace for increased productivity and efficiency.