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Industry challenges:
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Success in the retail industry is largely dependent on delivering quality customer service – as customer satisfaction can directly impact your bottom line. In order to service customers effectively, retail establishments must be able to accurately and efficiently communicate inventory, special promotions and store information throughout their organization.
From the stock room to the check-out counter, SK&T's solutions can aid in proper product identification, transaction technology, inventory control and data collection. As real-time access to information such as product availability, product features, and self-serve transaction processing becomes available, customer satisfaction increases.
Data Collection: Fixed or handheld scanning technologies accurately record and track item inventory plus can collect additional customer demographic or shopping information for future CRM initiatives
Wireless Infrastructure: Wireless networking devices facilitate communication between back-of-the-store personnel and front-of-the-house employees and puts managers on the floor with your customers
Thermal Printers: High-performance and mobile printer systems produce on-demand label identification for shelves, products or other retail needs, plus receipt, invoice and other document imaging needs
Software: POS and inventory software solutions developed specifically to meet retailer needs
Supplies: RFID, pressure-sensitive labels, ribbons, specialty adhesives for any retail application
RFID: Fixed or handheld readers, antennas, tags, printers or relays for radio frequency identification inventory tracking and management
