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SK&T provides superior technological support and business expertise, employing highly skilled, experienced and qualified personnel. Our staff regularly expands their knowledge by attending industry seminars and training in both established and emergent technologies. Many hold partner certifications with leading vendors in the industry, such as Symbol, Intermec, and Zebra. In fact, SK&T is one of the few Symbol partners in Colorado to be certified on the wireless switch.
In addition to these certifications, SK&T continues to grow our knowledge in the areas of enterprise solutions selling and process integration. As we increase our partner program affiliations, we offer our customers an even broader and more comprehensive range of expertise than we are able to provide alone.
Our Approach
At SK&T, we believe that technology for technology's sake is a waste of money and time. Instead, our professional staff develops System Requirements Definitions (SRD) upfront, performing site surveys and other professional consulting services to determine your unique needs, capabilities, budget restrictions and timing requirements BEFORE we suggest any of our technological solutions. AND our clients are informed of any possible risk or timing issues prior to implementation – so any costly delays or problems can be avoided and solutions are delivered within budget and on time. SK&T warranties all of our solutions including implementation, integration and training.
Our Support
Though the equipment we sell is the best regarded in the industry, occasionally problems can arise. If they do, SK&T's dedicated technical team provides attentive and responsive customer service. Whether it's a simple repair or maintenance issue, or perhaps just the need for additional user training, we are with you every step of the way to ensure 100% satisfaction with your purchase.
SK&T also offers a complete line of service plans to fit your needs and budget. All plans include 800 number phone support and guaranteed response times. Premium plans include on-site support. Additionally, if you would like to ensure your company remains on the leading edge, we will review your system annually, assessing current needs against new technologies.
For more information on available service plans, contact us.
If you'd like to create a service request online, click here: Service Form.
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